Client Coordinator

About This Role

As a Client Coordinator, you will be the first point of contact for patients, managing their check-in and check-out processes, scheduling, and ensuring a seamless, welcoming, and memorable experience.

Responsibilities

• Welcome every patient with professionalism and genuine connection
• Manage check-in, scheduling, and check-out with efficiency and accuracy
• Support patients with clear communication and helpful guidance
• Process payments and explain service options when needed
• Maintain a polished, organized office environment
• Assist with office coordination and administrative tasks
• Flag any operational or building concerns to leadership

Requirements

• Warm, approachable presence with strong people skills
• Excellent communication—both in person and by phone
• Experience in a client-facing role (hospitality, wellness, healthcare, aesthetics, luxury retail, etc.)
• Great multitasking and organizational abilities
• Reliability, professionalism, and a team-oriented mindset
• Strong computer and scheduling system skills
• Positive, proactive approach and desire to learn
• Customer service, sales, hospitality, or medical office experience

Nice to Have

• Prior medspa or medical office experience

Benefits