Client Associate
Posted 1 month ago Expired
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Upload Your ResumeAbout This Role
The Client Associate assists Financial Advisors with service and operational activities for clients, including managing account information, scheduling appointments, and processing account-related requests. This role supports compliance and administrative functions to ensure efficient client relationship management.
Responsibilities
- Assist Financial Advisor(s) colleagues with service and operational related activities such as providing service to clients via telephone, direct interaction and/or written correspondence
- Facilitate Financial Advisor and client requests for account related information and/or quotes
- Schedule and prepare for appointments with new or prospective clients
- Establish and service client accounts, prepare forms, research account inquiries and/or issues, and enter security order tickets after being approved by the Financial Advisor(s)
- Execute various administrative functions for the Financial Advisor(s) and Branch Management including, but not limited to, tracking referrals, assisting with marketing related activities, establishing, and maintaining files to meet the firm's regulatory requirements
- Establish and maintain filing and record keeping necessary to support efforts to service and grow client relationships
- Acts as the liaison for all referral sources by reviewing paperwork for completeness and forwarding to management for review when applicable
Requirements
- 2+ years of Brokerage and Client Services experience
- Successfully complete and pass a FINRA background check prior to hire
Qualifications
- 2+ years of Brokerage and Client Services experience, or equivalent demonstrated through work experience, training, military experience, or education
Nice to Have
- Brokerage client support experience or financial services industry experience
- Administrative support experience in financial services
- Experience interacting directly with customers
- Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
- Client service focus with the ability to listen to customer needs and recommend solutions
- Ability to prioritize work, meet deadlines, achieve goals, and work in a dynamic and complex environment
Skills
* Required skills
About Wells Fargo
Wells Fargo Corporate & Investment Banking delivers a comprehensive suite of capital markets, banking, and financial products and services to over 12,000 clients around the world, including over 90% of the S&P 500.