Clearance Administrator

About This Role

This role involves conducting comprehensive background checks for childcare staff, ensuring compliance with New York City Health Code and New York State Social Service regulations. The administrator will manage a caseload of clearance requests, analyze records, and provide technical assistance to childcare providers and staff.

Responsibilities

• Review background clearance applications for completeness and accuracy, and process all required checks within designated timeframe
• Manage a caseload of background clearance requests for licensed and prospective childcare providers
• Examine, analyze and verify records, documents and other information
• Draft determination letters and conduct related outreach to providers and staff of childcare programs regarding clearances
• Provide technical assistance to childcare operators and staff regarding background clearances necessary to attain, renew or maintain a license to provide services
• Ensure proper storage and handling of confidential information and update databases in accordance with protocols
• Assist childcare providers by liaising between City and State agencies, community groups, parents and the general public related to Early Childhood Education

Requirements

• Permanent employee in the title OR reachable on the Investigator civil service list
• Four-year high school diploma or its educational equivalent
• 2 years of satisfactory, full-time experience as an investigator OR an associate degree/60 semester credits

Qualifications

• Four-year high school diploma or its educational equivalent and two years of satisfactory, full-time experience; or an associate degree or 60 semester credits from an accredited college; or education and/or experience equivalent to the above.
• 2 years of satisfactory, full-time experience as an investigator evaluating credit worthiness, searching for assets, verifying information concerning education, experience, and other personal qualifications bearing upon character and fitness for employment; or performing investigations involving the research, compilation and/or location of evidence or information in order to build a case or uncover activities of a criminal, corrupt, unlawful or unethical nature.

Nice to Have

• Excellent oral, written and interpersonal communication skills
• Highly organized, strong attention to detail, and solution oriented
• Ability to multitask in a fast-paced environment
• Working knowledge of childcare regulations
• Experience with data entry and querying large datasets

Benefits