Classified Space Supervisor

About This Role

Supervise security officers responsible for classified spaces, ensuring compliance with procedural guidelines and fostering positive customer relations. This role involves managing operations, personnel, and site metrics for a leading security services provider.

Responsibilities

• Direct, coordinate, and supervise site Security Officers responsible for classified spaces
• Train subordinates on procedural guidelines, company policies, and operational & site-specific forms
• Enforce consistency in policy and procedure implementation with the site
• Foster a superior level of customer relations/service to ensure client retention and satisfaction
• Manage account and officer inspections to assure compliance and meet/exceed commitments
• Perform duties as specified by Post Orders and Standard Operating Procedures (SOP)

Requirements

• 2+ years of experience in a supervisory role
• 2+ years of customer service experience
• Secret Clearance is required
• Ability to conduct foot patrols, stand, and walk for extended periods

Qualifications

• High School diploma or equivalent
• 2+ years of experience in a supervisory role and customer service role; 3+ years of security, law enforcement, and/or military experience preferred; 3+ years of customer service experience

Nice to Have

• 3+ years of security, law enforcement, and/or military experience

Benefits