Casino Operations Manager

Remote
Contract Mid Level

Posted 1 week ago

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About This Role

Join a team as a Gambling Manager - AI Trainer to leverage your casino operations expertise to train next-generation AI systems, translating real-world knowledge into actionable insights for AI accuracy in gaming protocols, regulatory compliance, and responsible gaming practices.

Responsibilities

  • Train and provide detailed feedback to AI systems on casino operations, house rules, and customer interactions
  • Translate real-world gambling scenarios into datasets for machine learning models
  • Review, annotate, and evaluate AI outputs to ensure fairness, accuracy, and adherence to operational standards
  • Document casino processes such as payout procedures, betting limits, security measures, and table management
  • Develop scenario-based training materials for AI systems in gambling management
  • Collaborate with technical teams to optimize AI performance based on operational insights
  • Promote responsible gaming and ethical AI usage in all processes

Requirements

  • Proven experience as a Gambling Manager, Casino Manager, Table Games Manager, Pit Manager, Slot Manager, or similar role
  • Exceptional verbal and written communication skills with high attention to detail
  • Comprehensive understanding of casino operations, house rules, security protocols, and money tracking
  • Strong problem-solving skills, including customer conflict resolution and detection of cheating patterns
  • Demonstrated leadership experience in staff management, scheduling, and workflow coordination
  • Analytical mindset with the ability to document and explain processes clearly
  • Self-motivated and adaptable, capable of working effectively in a remote, collaborative environment

Nice to Have

  • Prior experience working with AI, machine learning models, or data annotation tools
  • Background in coaching, mentoring, or training within a casino setting
  • Knowledge of gaming compliance regulations and responsible gaming programs

Skills

AI Systems * Machine learning models *

* Required skills

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