Canadian Benefits Specialist

About This Role

The Canadian Benefits Specialist supports the Canadian workforce by administering health, dental, and retirement benefits. This hybrid role involves collaborating with employees, plan administrators, and internal teams to ensure smooth enrollment, administration, and communication of benefits programs.

Responsibilities

• Serve as the primary point of contact for Canadian employee benefits and retirement plans, responding to inquiries within 48 hours.
• Provide new hires with comprehensive Benefits Summaries and Enrollment Guides for health, dental, and retirement plans within two weeks of hire.
• Guide employees through benefits enrollment using Canada Life and assist with any updates, changes, or corrections.
• Explain plan policies, procedures, and legal requirements in clear, understandable terms.
• Liaise with plan administrators, actuaries, accountants, and other professionals to ensure accurate administration of benefits.
• Monitor employee changes, status updates, and terminations, updating Canada Life and ADP accordingly.
• Conduct group presentations and one-on-one consultations regarding benefits and retirement plans.
• Maintain up-to-date knowledge of regulations, trends, and best practices affecting benefits administration.
• Analyze benefits data to recommend improvements or adjustments to plans and services.

Requirements

• Bachelor's degree in Business Administration, Human Resources, or related field
• 3+ years' experience in retirement, insurance benefits, financial planning, or actuarial services
• Strong understanding of laws and regulations governing retirement and benefits programs
• Exceptional organizational skills and attention to detail
• Excellent interpersonal and communication skills
• Proficiency with Microsoft Office Suite

Qualifications

• Bachelor's degree in Business Administration, Human Resources, or related field
• Minimum of 3 years' experience in retirement, insurance benefits, financial planning, or actuarial services.

Nice to Have

• Active Human Resources certifications (PHR, SPHR, SHRM-CP, or SHRM-SCP)
• Experience with ADP Workforce Now
• Experience with SuccessFactors

Skills

* Required skills

Benefits