C-40 Logistics Service Representative

About This Role

Provide technical support and operate as the primary company representative for the C-40 program at Scott Air Force Base. This role involves managing parts, inventory control, and fostering strong customer relationships to ensure efficient logistics support.

Responsibilities

• Provide product support to the US Air Force (USAF) under a Support Contract for the C-40 program
• Manage parts covered by the Contract, including inventory control, stock management, packaging, and transportation
• Handle import and export documentation control
• Develop an understanding of the customer's culture and business strategies
• Create, maintain and advance customer relationships
• Perform analysis of information from multiple sources to determine accuracy relative to delivery schedules, inventories levels, and requirements
• Maintain and update parts data using Boeing information systems
• Qualify and operate a forklift (training provided)
• Monitor Boeing and Customer operational obligations in accordance with the Contract SOW
• Aggregate and review required company reports for USAF performance reports
• Track and monitor aircraft repairable parts returned by the customer/suppliers
• Identify and resolve contractual customers' inventory discrepancies in coordination with the USAF
• Follow up with freight forwarder on documentation and arrival/dispatch of parts
• Prepare special documents for hazardous materials approvals
• Research, identify and resolve customer supply support system inventory discrepancies
• Investigate total platform vehicle demand management, replenishment and electronic data systems
• Monitor logistics system performance
• Solicit customer feedback and take action to improve satisfaction with company services
• Manage field office resources

Requirements

• Minimum 5 years of experience with inventory management or supply chain management processes and techniques
• Experienced in use and application of Microsoft Suite
• Flexibility to work morning/evening/night/weekend/holiday shifts
• Willing and able to deploy/travel to a variety of locations (domestic and international)
• Willing and able to relocate to a variety of locations (domestic and international)
• Ability to obtain a U.S. Secret Security Clearance for which the U.S. Government requires U.S. Citizenship

Qualifications

• Minimum 5 years of experience with inventory management or supply chain management processes and techniques

Nice to Have

• Previous experience executing Very Important Person aircraft mission requirements
• Working knowledge of GOLD or other ERP/MRP Systems (SAP, etc.)
• Previous experience reading and interpreting Technical Publications of aircraft maintenance and parts manuals, engineering drawings

Skills

* Required skills

Benefits