Business Systems Analyst

About This Role

This Business Systems Analyst - Intermediate role supports technology solutions for Nursing operations, workforce development, and digital communication within Michigan Medicine. The analyst will primarily focus on Cornerstone Performance Management and SharePoint administration to enhance functionality and user experience.

Responsibilities

• Serve as the Nursing resource for Cornerstone Performance Management, including goal-setting cycles, performance reviews, competencies, and reporting
• Evaluate and support user needs, system capabilities, and workflows to optimize Cornerstone module usage
• Configure forms, workflows, dashboards, and notifications, and conduct testing and documentation
• Develop training resources and provide support for Nursing staff and leadership for Cornerstone
• Build, maintain, and validate performance, compliance, and completion reports for Cornerstone
• Troubleshoot Cornerstone system issues and collaborate with HR/IT partners for resolution
• Support Nursing SharePoint site structure, governance, and content quality
• Partner with departments to redesign and maintain Nursing intranet pages for accuracy, usability, and accessibility
• Provide guidance on SharePoint permissions, document libraries, lists, and workflows
• Ensure alignment with organizational standards for digital content and communication

Requirements

• Experience supporting HR, performance management, learning systems, or LMS platforms, preferably including Cornerstone
• Extensive experience with SharePoint administration or site/page management
• 3+ years of SharePoint administration and development
• Strong skills in requirements gathering, analysis, troubleshooting, and system documentation
• Excellent communication and stakeholder engagement skills
• Ability to work independently and make decisions within the scope of responsibilities

Qualifications

• Experience supporting HR, performance management, learning systems, or LMS platforms, and 3+ years of SharePoint administration and development.

Nice to Have

• 7+ years of SharePoint administration and development
• Advanced Cornerstone configuration or administrator-level experience
• Experience with Microsoft 365 tools including SharePoint Online, Teams, Power Automate, and Power BI
• Knowledge of workflow design, process improvement, and change management principles

Skills

* Required skills