Business Services Team Manager

About This Role

Lead and manage the Business Services team responsible for efficient travel, logistics, event planning, scheduling, expense policy, and administration for a global open-source software company. This role impacts every team, ensuring smooth operations, adherence to policy, and effective large-scale company events.

Responsibilities

• Manage and lead the Business Services team
• Oversee travel approvals, logistics, and operations for a global workforce
• Conduct expense review in line with company policies, ensuring fairness and consistency
• Plan and execute complex company events four times a year, involving hundreds of participants from 80+ countries
• Manage company offices that provide executive briefing and operational facilities
• Develop and implement global duty of care, health, and safety programs with comprehensive policies
• Coordinate with suppliers and run small projects or initiatives
• Provide 'EA' services across departments, including scheduling meetings and handling delegated approvals

Requirements

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical or business subject
• Drive, and a track record of going above-and-beyond expectations
• Leadership and management skills
• Demonstrable good judgement in matters involving money, policy and in-person interactions
• Ability to work in a global, multicultural organisation
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, thoughtfulness and self-awareness
• Result-oriented, with a personal drive to meet commitments
• Ability to travel up to four times a year, for company events up to two weeks long

Qualifications

• An undergraduate degree in a technical or business subject

Nice to Have

• Travel industry experience
• Project management experience
• Event management and operations experience
• Business and corporate administration experience

Benefits