Business Services Team Manager

About This Role

Lead and manage Canonical's Business Services Team, overseeing efficient travel, logistics, event planning, and expense management. This role has a direct impact on every team, coordinating large-scale company events and ensuring global policies are maintained with integrity and accountability.

Responsibilities

• Lead efficient and effective travel, logistics, event, scheduling, expense policy and administration functions
• Coordinate large-scale company events four times a year, involving travel for hundreds of people from 80+ countries
• Oversee travel procurement and logistics for events, ensuring efficiency and safety
• Serve as an independent check on expense claim approval, ensuring fairness and consistency
• Provide traditional 'EA' services across departments, setting expectations for specific work types
• Manage and ensure compliance with global duty of care, health and safety programs
• Oversee planning and venue selection for company events, including scheduling, operations, and safety reviews

Requirements

• Exceptional academic track record from both high school and university
• Undergraduate degree in a technical or business subject
• Drive, and a track record of going above-and-beyond expectations
• Leadership and management skills
• Demonstrable good judgment in matters involving money, policy and in-person interactions
• Ability to work in a global, multicultural organization
• Excellent interpersonal skills, curiosity, flexibility
• Responsibility, accountability, thoughtfulness and self-awareness
• Result-oriented, with a personal drive to meet commitments
• Ability to travel up to four times a year, for company events up to two weeks long

Qualifications

• An undergraduate degree in a technical or business subject

Nice to Have

• Travel industry experience
• Project management experience
• Event management and operations experience
• Business and corporate administration experience

Benefits