Business Process Improvement Manager I

About This Role

The Business Process Improvement Manager I partners with organizational stakeholders to drive productivity, optimize operations, and solve complex business challenges through high-impact process improvement initiatives as a key member of the Global GSC Process Leadership Team. This role works across global functions and regions to streamline operations, enhance customer/employee experience, and contribute to the growth of Boston Scientific. The individual will lead cross-functional workshops, apply proven improvement methodologies, and leverage digital technologies to transform processes.

Responsibilities

• Lead enterprise-wide initiatives to improve business performance, enhance productivity, and deploy digital solutions that deliver measurable impact.
• Collaborate with business stakeholders to execute improvement plans that incorporate voice of customer insights, process mapping, data analysis, and change management.
• Partner with leaders to design and implement continuous improvement strategies while fostering a culture of innovation through proven tools and best practices.
• Facilitate stakeholder engagement to identify high-impact opportunities and assemble cross-functional teams to drive initiatives forward.
• Lead solution-focused workshops that apply process and technology capabilities to resolve operational challenges.
• Advocate for continuous process improvement across all functions, ensuring alignment with strategic organizational goals.
• Identify and promote the use of intelligent automation to streamline work and enhance efficiency.
• Document and refine global best practices, methodologies, toolkits, and guidebooks to support scalable process improvements.
• Drive and lead improvement projects.

Requirements

• Bachelor’s degree in industrial & systems engineering, business administration, or a related discipline
• Minimum of 5 years' experience applying lean or process improvement methodologies in a business environment
• Demonstrated success managing cross-functional projects, with strong workshop facilitation and change management capabilities
• Ability to travel up to 20%, including international travel

Qualifications

• Bachelor’s degree in industrial & systems engineering, business administration, or a related discipline
• Minimum of 5 years' experience applying lean or process improvement methodologies in a business environment.

Nice to Have

• Master’s degree
• Self-starter with an entrepreneurial and consultative mindset
• Proven ability to collaborate with and influence executive-level stakeholders
• Strong analytical, problem-solving, and process-driven thinking
• Demonstrated leadership and ability to drive change across global, cross-functional teams
• Excellent interpersonal skills and ability to develop relationships at all levels of the organization
• Financial acumen with the ability to link process improvements to measurable business impact

Skills

* Required skills

Benefits