Business Development Manager

About This Role

The Business Development Manager will expand compassionate in-home care for aging adults by cultivating partnerships with referral providers, engaging in community events, and executing marketing strategies to generate service inquiry leads. This role involves strategic outreach, empathetic client engagement, and conducting care consultations to guide families.

Responsibilities

• Reflect the core values of Klipsch Senior Care, d.b.a. an independently owned and operated Home Instead franchise.
• Research and develop Referral Provider Network relationships and produce referrals.
• Achieve inquiry generation objectives for the assigned territory with the primary goal of bringing in new business.
• Develop sales and marketing plans in conjunction with Home Instead franchise leadership.
• Maintain knowledge of the Home Instead brand and effectively present marketing materials and services to referral providers.
• Maintain accurate records of all sales and prospecting activities within the assigned territory.
• Develop a database of qualified leads from referrals through face-to-face cold calling on referral providers, email, telephone, and Web.
• Conduct Service Inquiries and Care Consultations as needed following the consultative sales process.
• Adhere to all company policies, procedures, and business ethics codes.
• Participate in and contribute to the development of educational programs offered to clients, prospects, and co-workers.

Requirements

• Experience with Microsoft Teams and other virtual meeting platforms
• Proficiency in SalesForce, Word, and Excel

Qualifications

• Associate's degree preferred.
• One year of facilitation/training experience or an equivalent combination of education and additional work experience may be considered.

Nice to Have

• Prior SalesForce experience (Other CRM experience may be considered)

Skills

* Required skills