Business Analyst II

About This Role

This Business Analyst II role involves partnering across the organization to identify opportunities for improvement and lead the implementation of meaningful change. The analyst will analyze business practices, uncover operational and technical improvements, and support strategic initiatives. This position acts as a liaison between business partners and technical teams, translating complex needs into actionable solutions.

Responsibilities

• Partner with stakeholders across Sales, Marketing, Operations, Accounting, and other business units to understand needs, objectives, and challenges
• Author and communicate clear, actionable requirements and documentation for both technical and non-technical audiences
• Collaborate with technical teams to assess business requirements, evaluate solution options, and design highly operable outcomes
• Manage internal and external resources to deliver projects on time and within budget
• Develop quality assurance test plans and conduct alpha testing; coordinate and manage beta testing with stakeholder groups
• Create and maintain user- and technical-facing documentation to support training and post-implementation adoption
• Support change management efforts and continuous improvement initiatives
• Lead analysis and troubleshooting for supported business applications and process
• Plan, manage, and direct implementation and post-launch activities for technical products and solutions

Requirements

• 5+ years of experience in project management, business analysis, or a technical analyst role
• Proven ability to manage multiple projects and meet business deadlines
• Strong analytical, organizational, and problem-solving skills
• Working knowledge of Microsoft applications, including Access or equivalent database interfaces
• Advanced written and verbal communication skills
• Strong technical aptitude and computer proficiency

Qualifications

• 5+ years of experience in project management, business analysis, or a technical analyst role

Skills

* Required skills