Business Analyst II

About This Role

Serve as a Business Analyst II within the Business Operations Team, leveraging expertise in Care Management or claims management systems to develop consistent enterprise-wide workflow processes and translate them into software application requirements.

Responsibilities

• Work with team members, software engineers, and business stakeholders to gain expertise with claims and care management applications
• Interact with business users, software engineers, technical staff and state experts to identify, analyze, and implement enhancements
• Collaborate with business stakeholders to determine new opportunities for automation and quality controls in core products
• Follow team protocol for updating, recording and organizing documentation
• Apply process and system knowledge to diagnose and resolve complex business problems
• Acquire extensive business and system knowledge
• Identify, document, and communicate all issues discovered in the course of analysis/project research

Requirements

• Current expertise in CorVel’s Care Management or claims management system and related product lines
• 5+ years of equivalent work experience in healthcare or medical/pharmaceutical industries
• Demonstrated analytical problem-solving skills and technical aptitude
• Strong communication skills with both technical and non-technical personnel, including the ability to relay complex ideas in simple terms
• Advanced abilities in Microsoft Excel, Word, and Outlook

Qualifications

• Bachelor's degree and/or 5+ years of equivalent work experience in healthcare or medical/pharmaceutical industries
• 5+ years of equivalent work experience in healthcare or medical/pharmaceutical industries, with exposure to application development and project management fundamentals.

Nice to Have

• Experience with MS Project and Visio
• Experience with Teams, Webex, Zoom or other similar videoconference applications
• Expertise with the CorVel’s claim system or CareMC
• Health industry and/or insurance billing experience
• Property & casualty work experience
• Familiarity with project management best practices and the creation of workflow documentation
• Experience with Power BI or similar reporting/analytics tools

Skills

* Required skills

Benefits