Business Analyst

About This Role

This role involves translating federal stakeholder needs into effective enterprise system solutions, leading requirements gathering, documenting processes, and developing functional specifications. The Business Analyst will bridge the gap between business users and technical teams.

Responsibilities

• Lead requirements gathering sessions with federal stakeholders across finance, operations, HR, and service delivery functions
• Document current-state and future-state business processes
• Analyze gaps between client needs and system capabilities; recommend configuration or customization approaches
• Gather and document requirements for financial management systems (general ledger, AP/AR, budgeting, procurement)
• Gather and document requirements for service management systems (case management, work orders, scheduling, SLAs)
• Facilitate sessions on workflow optimization and business process automation
• Translate reporting needs into dashboard and analytics requirements
• Apply data modeling skills to design database structures and business rules
• Develop functional specifications for technical teams
• Support UAT, training, and go-live activities
• Write user documentation and training materials

Requirements

• 5+ years as a functional consultant, systems analyst, or business analyst on enterprise system implementations (ERP, CRM, ITSM, or HCM platforms)
• Solid understanding of core business domains: financial management, procurement, and/or service operations
• Proven experience gathering and documenting requirements for complex, integrated systems
• Strong data modeling fundamentals
• Excellent written and verbal communication—able to bridge the gap between business users and technical teams
• Comfortable working with federal clients and navigating government processes
• U.S. citizenship
• Ability to successfully obtain and maintain a U.S. Department of Defense (DoD) clearance
• Authorized to work in the United States without the need for employment-based visa sponsorship now or in the future

Qualifications

• 5+ years as a functional consultant, systems analyst, or business analyst on enterprise system implementations (ERP, CRM, ITSM, or HCM platforms)

Nice to Have

• Experience with Microsoft Dynamics 365 and Power Platform
• Background in SAP, Oracle, Workday, Salesforce, ServiceNow, or similar enterprise platforms
• Federal or DoD project experience
• Familiarity with federal financial management requirements
• Consulting background with multiple client engagements
• Relevant certifications (platform-specific or business analysis)

Skills

* Required skills