Business Analyst
Posted 3 months ago Expired
This job has expired
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Upload Your ResumeAbout This Role
This role involves supporting Lead-to-Order processes, global deployments, and operational excellence initiatives by administering Salesforce CRM and configuring Oracle CPQ. The successful candidate will partner with cross-functional teams to drive system enhancements, ensure data integrity, and maintain a compliant technology ecosystem.
Responsibilities
- Administer and optimize Salesforce CRM, including configuration, data management, security model oversight, workflows, reporting, and dashboard creation
- Support and configure Oracle CPQ (BigMachines) to streamline quote-to-order processes
- Assist with data migration planning and execution across Salesforce, CPQ, and integrated systems
- Conduct audit, compliance, and governance checks, ensuring adherence to internal controls and external regulatory standards
- Partner with business stakeholders to gather, refine, and document requirements for platform enhancements
- Support global L2O processes by analyzing workflows, identifying inefficiencies, and recommending improvements
- Collaborate with IT and integration teams to troubleshoot data inconsistencies, optimize automations, and support connected tools
- Develop and maintain process documentation, job aids, and system configuration records
- Support UAT planning, execution, and sign-off for new system features and releases
Requirements
- 5+ years of experience working in Salesforce and CPQ environments
- Strong understanding of Lead-to-Order (L2O) processes, including global or multi-region implementations
- Hands-on experience with Oracle CPQ configuration and quote-to-order workflows
- Familiarity with data migration tools and practices
- Salesforce Certified Administrator
Qualifications
- 5+ years of experience working in Salesforce and CPQ environments
Nice to Have
- Exposure to integration platforms (e.g., MuleSoft, Boomi, Informatica) and reporting tools (e.g., Tableau, Power BI)
- Proven ability to collaborate across business and technical teams to deliver scalable solutions
Skills
* Required skills
Certifications
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