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Upload Your ResumeAbout This Role
This role involves ensuring smooth retail operations by handling customer interactions, promoting products, and resolving issues. The Sales Associate connects with customers, manages sales, and assists with various retail tasks to drive profitability and satisfaction.
Responsibilities
- Interact and assist customers with retail inquiries and sales
- Promote Ring's End products and services to regular and potential customers
- Handle instances of consumer dissatisfaction and specific customer complaints fairly and promptly
- Schedule deliveries and follow up on orders
- Guide and advise clients on building material inquiries
- Answer phones and emails
- Keep inventory organized
Requirements
- Ability to be flexible and adaptable to changes
- Exceptional customer service and problem-solving skills
- Ability to work on point-of-sale software as well as various other vendor and quoting software
- Firm grasp of basic mathematical functions
Nice to Have
- Being bilingual (Spanish/English)
Skills
Point-of-sale software
*
Vendor software
*
Quoting software
*
* Required skills
Benefits
Life Insurance
Paid Time Off (PTO)
FSA
Medical Insurance Plans
Traditional 401(k)
Legal counseling program
Paid Holidays
Long-Term Disability
Accidental death & dismemberment insurance
Employee discounts on products and materials
Short-Term Disability
Employee Assistance Program
Roth 401(k)
DCA
3% 401K safe harbor company contribution
About Ring's End, Inc.
Ring's End Inc. is a Connecticut-based, third-generation family-run lumber and building materials retailer serving Connecticut, Rhode Island, and Westchester County, New York, with a focus on service and innovation.
Retail
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