Bilingual Case Aide

About This Role

This role will provide administrative and document support to program staff for La Jornada, ensuring compliance with ORR's 7 Day Case Management policy. It involves maintaining records, assisting with case management activities, and coordinating legal services.

Responsibilities

• Perform all work in a manner consistent with the National Youth Advocate Program’s mission, values, and philosophies
• Works alongside program case management team in supporting ORR’s 7 Day Case Management policy requirements
• Maintain records data per ORR’s/NYAP’s/NAR’s records management policies
• Complete records requests from ORR
• Complete Verification of Release (VOR) changes and support case management with VOR needs and updates
• Ensure documentation is timely uploaded to ORR’s system of record to wit: UC Portal and NYAP’s Evolv system
• Maintain daily ongoing support of case management efforts at unification and reunification of children with potential sponsors, including assisting with completion of searches, background checks, CA/N checks, and other various case management activities
• Assist with maintenance of case files and completion of intake and discharge packages
• Support the coordination of legal service providers (LSP) “Know Your Rights’ presentations and legal screenings
• Provide ongoing case aide support to foster parent licensing, clinical and medical teams when needed
• Assist Program with coordination of travel for children and staff
• Support case management with intake case files and required intake documentation

Requirements

• High School Diploma
• Understand ORR Policies and Procedures
• Proficiency with desktop and laptop computers, smartphones and tablets, printers, fax machines, photocopiers, word processing, spreadsheet, and database programs
• Bilingual (English Spanish), fluency required
• Minimum automobile insurance coverage of $100,000/300,000 bodily liability coverage
• 21 years of age
• Valid state driver’s license
• Reliable personal vehicle
• Good driving record

Qualifications

• High School Diploma, 4-year degree preferred

Nice to Have

• 4-year degree

Skills

* Required skills

Benefits