Bakery Evening Supervisor

About This Role

Supervise evening bakery operations, ensuring departments are stocked with fresh products and providing excellent customer and associate service, while leading the team in the Bakery Manager's absence.

Responsibilities

• Lead and support the Bakery department in the absence of the Bakery Manager, performing assigned tasks and providing effective leadership
• Reinforce Festival Foods culture, guest service, and performance expectations to all evening Bakery associates
• Onboard new evening Bakery clerks and cleaners, providing training and support
• Answer associate questions, provide guidance, and offer performance feedback to the Bakery Manager
• Ensure all department standards are met by monitoring sales floor, prep area, back room, cooler, and freezer conditions
• Assist guests with finding items, taking cake and special orders, and handling phone inquiries
• Help team with packaging, labeling, and maintaining a clean, organized workspace
• Keep supplies replenished, maintain food safety logs, and meet quality standards for product quantity

Requirements

• Customer Service Skills
• Oral and written communication skills
• Knowledge of retail food service, bakery and pastry operations
• Strong understanding of food service standards and practices
• Comprehensive knowledge of safety requirements and ability to apply on-the-job safety training

Benefits