Automotive Service Advisor

About This Role

Serve as the initial customer contact, providing exceptional service and supporting business growth for a leading manufacturer of Diesel Engines and Power Generators. You will assess customer needs, create work orders, and provide status updates.

Responsibilities

• Serve as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location.
• Develop positive relationships with key customers.
• Assess customers needs and gather pertinent information.
• Create basic work orders in appropriate systems.
• Provide status updates to customers, as requested.

Requirements

• 1-2 years experience as a service writer or service technician

Qualifications

• At least 1-2 years of experience as a service writer or service technician.

Skills

* Required skills