Associate Director - Fraud Risk

About This Role

As an Associate Director, you will serve as a principal architect of the enterprise defense ecosystem within the Fraud Risk Strategy organization. You will lead a high-impact team, providing strategic oversight of fraud vendor partnerships and optimizing multimillion-dollar investments to preempt evolving threats. This role focuses on establishing governance frameworks and standardized taxonomies to ensure precision, transparency, and institutional scale in Fraud Risk Management.

Responsibilities

• Serve as a principal architect of the enterprise defense ecosystem within the Fraud Risk Strategy organization
• Lead a high-impact team, providing strategic oversight of fraud vendor partnerships
• Optimize multimillion-dollar capital and operational investments to preempt evolving threats
• Establish governance frameworks and standardized taxonomies for Fraud Risk Management
• Oversee the end-to-end vendor lifecycle, from initial sourcing to performance optimization
• Rigorously manage Opex and Capital expenditures to ensure measurable reductions in fraud loss and enhanced customer experience
• Define and maintain a rigorous fraud risk taxonomy that aligns stakeholders across the enterprise
• Develop robust documentation and governance protocols to ensure effective, compliant, and auditable mitigation strategies
• Mentor a specialized team of analysts and strategists, fostering a culture of continuous improvement and analytical rigor
• Partner closely with Finance, Procurement, and Product leadership to integrate fraud strategy into broader business objectives

Requirements

• Bachelor's degree or four or more years of work experience
• Eight or more years of relevant work experience
• People leadership experience managing a team
• Experience in Fraud Risk Management or other related fields, e.g. Credit, Collections, Enterprise Risk Management or Finance

Qualifications

• Bachelor's degree
• Eight or more years of relevant work experience, including people leadership experience managing a team and experience in Fraud Risk Management or related fields (Credit, Collections, Enterprise Risk Management, or Finance).

Nice to Have

• Master’s degree in Business, Finance, Accounting, Project Management, or related discipline
• Understanding of telecom business practices, including accounting, finance, revenue assurance, taxation, billing, customer care, legal, device management and network operations
• Experience with analytical tools (SQL, data visualization software)

Skills

* Required skills

Benefits