Associate Account Executive

About This Role

Join Syncro's sales team and support emerging Managed Service Providers, focusing on conducting product demonstrations, managing sales pipelines, and representing the brand at industry events to drive growth.

Responsibilities

• Conduct live product demonstrations for prospective customers evaluating the Syncro platform
• Manage a high-volume sales pipeline, from discovery to close, with a focus on emerging MSP accounts
• Attend trade shows and events to represent the Syncro brand with enthusiasm and professionalism
• Maintain accurate and up-to-date opportunity notes and forecasts in Salesforce
• Collaborate cross-functionally with marketing, support, and product teams to ensure a seamless customer journey
• Continuously improve sales techniques and Syncro platform knowledge through coaching and learning

Requirements

• 2+ years of experience in a customer-facing SaaS sales or business development role
• A high-energy, coachable, and proactive mindset with a passion for learning
• Ability to thrive in a hybrid work environment and travel for events as needed
• Excellent verbal and written communication skills
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced setting
• A team player who values collaboration and brings positive energy to every interaction

Qualifications

• 2+ years of experience in a customer-facing SaaS sales or business development role.

Nice to Have

• Experience using Salesforce or similar CRM platforms
• Background in the MSP sector
• Familiarity with PSA or RMM tools (does not have to be Syncro specific)
• Goal-oriented with a metrics-driven mindset and desire to exceed performance targets
• Ability to present and perform value-based demonstrations to customers
• Experience conducting consultative discovery conversations to uncover customer needs and align solutions effectively

Skills

* Required skills

Benefits