Assistant Stylist

About This Role

The Assistant Stylist engages with guests, consults on hair care needs, and recommends products and services. This temporary role prepares individuals for a stylist position, emphasizing professional quality services and total guest looks. They will be mentored by an Elite or Master Stylist for the first three months, focusing on performance, guest service, and process compliance, then begin servicing guests independently from months four to six.

Responsibilities

• Deliver exceptional guest service and contribute to meeting or exceeding the store’s goals related to retail and service sales, guest loyalty, and retail shrink
• Support mentor Stylist in meeting or exceeding sales and productivity goals for hair services and haircare products
• Perform hair services including hair design, haircuts, color, texture, hair treatments, styling, updos, perms, blowouts, keratin treatments, extensions, makeup applications, and ear piercing (after month three)
• Perform product demonstrations with guests to drive sales and the guest service experience
• Support the execution of in-store events, promotions, and marketing initiatives
• Stay informed regarding new and existing industry trends, products, and services
• Develop guest relationships through consultations and appropriate retail and service recommendations
• Serve all guests, including walk-in guests, in a timely and efficient manner under the mentorship of another stylist
• Develop a partnership with skin therapists and the retail team to provide a total-store and well-rounded guest experience
• Establish professional peer and brand partner relationships that foster collaboratively delivering exceptional guest service
• Share the benefits of the guest loyalty program, including credit and the Ulta Beauty app, with guests in the salon and salesfloor
• Ensure compliance with Ulta Beauty’s policies, procedures, and standards
• Follow all safety, sanitation, and infection control procedures before, during, and after services
• Utilize appropriate booking and clientele systems to book guests for return services and for events
• Maintain outstanding store operational standards, including cleanliness of the salon, salesfloor, and other assigned areas

Requirements

• Cosmetology license
• Basic understanding of latest salon techniques for performing haircutting, haircolor, lightening, styling, texture, treatment, extensions, makeup, and ear piercing services
• Basic understanding of the use of equipment and chemicals needed to perform technical work
• Basic understanding to demonstrate, recommend, and sell pro hair care and makeup products
• Developed communication skills
• Ability to work independently and as part of a team
• Ability to build and maintain strong customer relationships, and build clientele

Benefits