Assistant Manager - Truck Service

About This Role

This role will support the General Manager in leading the marketing and operations for the Truck Service department, which provides maintenance and repair services for heavy-duty trucks and trailers. This position involves direct leadership of technicians and focuses on achieving financial objectives while ensuring excellent customer service.

Responsibilities

• Lead and inspire the team to meet and exceed company performance standards and improve the potential of the Truck Service department
• Develop a trusting atmosphere conducive to receiving feedback from team members and guests
• Coach and performance manage staff according to company policy
• Recruit, hire, train and retain high-quality team members according to company guidelines
• Assist in leading technicians through troubleshooting, diagnosing, and repairing heavy duty trucks and trailers
• Conduct visual inspections to ensure that all products and services are available
• Help achieve financial objectives through effective management of people, product, service and facility processes
• Adhere to safety standards and abide by standards of operation
• Follow company guidelines on vendor relationships

Requirements

• High School Diploma (or GED)
• Valid driver's license

Qualifications

• High School Diploma (or GED) required; Associate’s or bachelor’s degree preferred

Nice to Have

• Associate’s or bachelor’s degree
• Supervisory experience in convenience store, truck service, travel center, or related business
• Knowledge and understanding of the Truck Service business
• Excellent verbal and written communication skills
• Ability to effectively communicate with other managers
• Ability to work flexible hours including nights, weekends and some holidays

Benefits