Assistant Manager

About This Role

Assist the General Manager in leading the retail team and overseeing daily store operations for a fast-growing cannabis brand. This role involves fostering teamwork, driving sales, and ensuring compliance with regulations.

Responsibilities

• Create and promote a healthy team culture where employees feel empowered to work autonomously towards collaborative goals
• Lead and inspire team members to continuously grow, learn, and evolve personally and professionally
• Help build an exceptional team that will uphold and deliver the mission, vision, and goals to employees and customers
• Set a prime example of professionalism, integrity, and dedication for the entire team to follow
• Execute daily operations with meticulous attention to detail
• Work closely with all team members to ensure exceptional customer service and product knowledge
• Collaborate with the General Manager to train and mentor staff, fostering a high-performing team culture
• Implement rigorous inventory control practices to minimize shrinkage
• Oversee stringent cash handling procedures, managing registers, reconciling daily transactions, and ensuring accuracy and security
• Collaborate with management to set and exceed sales targets, analyzing performance metrics, and implementing strategies for consistent growth
• Uphold the highest standards of compliance with local and state regulations for ethical and legal operations
• Mediate and resolve customer/employee concerns and conflicts with the highest level of professionalism
• Comply with all HR policies and employee handbook; maintain detailed documentation of all HR processes
• Regularly assess floor leads to offer constructive feedback that aids in their professional development
• Partner with the General Manager to effectively communicate and delegate goals, tasks, and responsibilities to the team

Requirements

• Minimum 21 years of age
• Minimum of 2 years of retail management experience
• 2-3 years in retail/hospitality management
• Open availability to work days, nights, holidays and weekends
• Strong computer skills including proficiency in Microsoft Office

Qualifications

• 2+ years of retail/hospitality management experience

Skills

* Required skills

Benefits