Assistant Manager

About This Role

The Assistant Manager supports the Store Manager in daily operations, ensuring customer satisfaction, staff supervision, and adherence to company policies. This role involves planning strategies to attract customers, monitoring inventory, and analyzing sales data to optimize store performance.

Responsibilities

• Assist the Store Manager in planning and implementing strategies to attract customers
• Assist the Store Manager in day-to-day customer service operations (e.g., sales, ordering, and payment processes)
• Track progress on weekly, monthly, quarterly, and yearly goals
• Monitor and maintain store inventory for all departments
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to do their best and spot opportunities for growth
• Oversee operating costs, budgets, and retail resources
• Manage customer complaints and ensure excellent service is provided
• Analyze consumer behavior and adjust product positioning
• Create reports, analyze, and interpret data, such as revenue, expenses, and competition