Assistant Manager

About This Role

This role supports the Store Manager in overseeing all aspects of store operations, focusing on customer experience, inventory management, and team development. The Assistant Store Manager drives sales and fosters a positive work culture within the retail setting.

Responsibilities

• Ensure a welcoming environment by greeting all customers and maintaining store appearance, including displays and signage
• Train and coach team members to provide exceptional customer service and engagement
• Oversee inventory flow, including markdowns, ticketing, and clearance management, while maintaining accurate pricing and organized stockrooms
• Ensure timely removal of damaged or expired items and set daily and weekly freight goals to support efficient operations
• Train, develop, and provide continuous feedback to team members on customer service, store policies, operational procedures, and compliance tasks
• Monitor sales performance and implement strategies to achieve sales targets
• Collaborate with the store manager to create and implement effective marketing and promotional campaigns
• Maintain a clean and organized store environment
• Assist Store Manager with daily operations and supervision of employees
• Maintain proper inventory controls, facilitate inventory transactions and maintain compliance standards for shrink control

Requirements

• High school diploma or equivalent
• Previous experience in retail management or a related field
• 2-4 years of retail experience as an Assistant Manager
• Excellent communication and organizational skills
• Ability to work a flexible schedule including nights and weekends
• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages

Qualifications

• High school diploma or equivalent
• 2-4 years of retail experience as an Assistant Manager, or 3-5 years of overall retail experience

Benefits