Assistant Manager

About This Role

As an Applebee's Assistant Manager, you will be deeply involved in daily restaurant operations, ensuring exceptional guest and staff experiences. You are responsible for promoting a positive culture, maintaining service standards, and leading your team effectively.

Responsibilities

• Ensure timely, friendly service according to company guidelines and objectives
• Cultivate a culture aligned with Flynn Applebee's core values and beliefs
• Ensure immediate response and correction of all verbal guest complaints
• Maintain required table visits established by Flynn Applebee's standards
• Maintain departmental inventory levels
• Ensure product preparation and presentation meet company standards through line checks
• Effectively schedule employees to meet sales demands
• Maintain effective safety and security programs
• Promote and lead restaurant organization, cleanliness, and sanitation
• Perform routine maintenance and immediately report needed repairs to management
• Promote quality recruitment and referrals of potential team member and management candidates
• Promote Flynn | Applebee's training procedures for new managers
• Help maintain a trained staff through employment orientation, individual training, and employee meetings
• Participate in the constant development of employees using One-on-One sessions and performance documentation
• Assess employee efficiency, provide fair feedback, and continuously work on areas of development
• Monitor acceptable employee performance and document disciplinary actions
• Assure compliance with company policies, practices, and procedures
• Control costs in assigned department
• Comply with local, state, and federal laws, regulations, and guidelines
• Drive bi-weekly/weekly food and liquor inventories and be accountable for completion
• Prepare and submit accurate daily paperwork
• Assure sanitation standards meet or exceed Health Department and Flynn Applebee's standards
• Provide a role model for managers and employees
• Develop self on all store related technology
• Be willing and able to work in all positions and assist team members as needed (cooking, expo, seating guests, bartending)
• Use the Management Development Program for continuous growth of leadership skills

Requirements

• At least 2-3 years restaurant management experience

Qualifications

• At least 2-3 years restaurant management experience

Nice to Have

• Serve Safe Food Certification
• Serve Safe Alcohol Certifications

Certifications