YC Internship Summer

About This Role

This internship program provides college students with hands-on experience in the hospitality industry within a private ski and golf community. Interns will gain exposure to various operational areas, participate in workshops, and connect with leaders while providing outstanding service to members and guests.

Responsibilities

• Ensure every Member and guest receives outstanding service in a friendly and professional manner
• Greet and acknowledge Members and guests, maintaining high service standards and demonstrating strong knowledge of Club offerings
• Represent Yellowstone Club with pride and professionalism, ensuring interactions are handled legally and ethically
• Understand and adhere to all property safety and security procedures to create a secure environment for team members, Members, and guests
• Respond appropriately in emergencies, including seeking medical attention if necessary and notifying supervisors or Human Resources
• Foster a positive and respectful working relationship with Yellowstone Club team members to promote a supportive work environment
• Contribute to the success of your department by actively working on tasks and projects defined in the internship plan
• Participate in day-to-day operations, gaining hands-on experience and contributing to team efforts
• Engage in learning opportunities by attending trainings, workshops, and property tours
• Assist with Member and guest interactions, ensuring service standards are upheld

Requirements

• Currently enrolled as a college or university student
• Receiving academic credit for the internship
• Strong communication and correspondence skills
• Ability to maintain sound working relationships and communications with members, management, and staff
• Basic knowledge of technology, including Outlook email and Microsoft Office applications
• Able to speak clearly and effectively with Members, guests, co-workers, vendors, and other Yellowstone Club departments
• Able to write clearly and legibly
• Able to perform basic math calculations
• Ability to solve basic problems and/or know when to involve a manager

Qualifications

• Currently enrolled as a college or university student and receiving academic credit for the internship

Skills

* Required skills

Benefits