Welcome Coordinator
Posted 1 month ago Expired
This job has expired
Looking for a job like Welcome Coordinator in or near Huntsville, AL? Upload your resume and we'll notify you when similar positions become available.
Upload Your ResumeAbout This Role
The Welcome Coordinator acts as the first point of contact for patients and guests at Oak Street Health, ensuring a positive experience. This role involves efficient administrative tasks to support clinic operations and patient care.
Responsibilities
- Welcome patients and guests upon arrival
- Conduct visit check-in and assist patients with required forms
- Collect co-pays from patients
- Update patient information and make changes in the electronic medical record platform
- Schedule and reschedule patient appointments within the electronic medical records platform
- Manage phone lines by answering calls, taking messages, and conducting outbound calls as instructed
- Manage faxes using the electronic fax platform
- Maintain cleanliness of the Welcome and Community Room areas
- Float to other centers in the region on an infrequent basis as required
Requirements
- Strong computer skills
- Basic knowledge of Google Suite
- Professional phone etiquette
- US work authorization
Nice to Have
- Experience in a customer service setting
- Some college
- Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve
Skills
* Required skills
Benefits
About Oak Street Health, part of CVS Health
Oak Street Health is part of CVS Health, focused on transforming healthcare and building a world of health around every consumer.