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Manage guest arrival and entry operations for nightlife and special events, ensuring a seamless and elevated experience for all guests, particularly high-profile and VIP attendees. This role focuses on delivering the high standards of hospitality expected.
Responsibilities
- Welcome guests warmly and manage entry with confidence, charisma, and professionalism
- Personally greet VIP clients, special guests, and high-profile attendees with discretion and care
- Confirm guest names on VIP lists and reservation manifests
- Manage guest access through scanning tickets, checking lists, and verifying credentials
- Oversee wristband distribution, age verification, and tiered access based on event setup
- Track and report attendance, particularly during high-volume or multi-event evenings
- Collaborate with security, hosts, and managers to manage line flow and door operations
- Coordinate VIP or bottle service check-ins with internal staff
- Maintain a refined appearance and welcoming front-of-house presence
- Ensure line flow and front entry area reflect the high standards of The Park experience
- Adapt quickly to event-specific needs (Skip the Line access, early arrivals, multiple event layers)
Requirements
- Prior experience in high-end nightlife, hospitality, or VIP guest services strongly preferred
- Excellent interpersonal and communication skills
- Strong attention to detail, professionalism, and discretion
- Able to multitask and adapt quickly to changing guest lists or event flow
- Comfortable with digital check-in tools, ticket scanning, guest list software, and payment systems
- Ability to work evenings, late nights, weekends, and holidays as needed
- Comfortable with ticket scanning systems, cover tracking, and digital payments
- Able to troubleshoot crowd flow and adjust check-in setups quickly and calmly
- Professional appearance, strong communication skills, and a positive, solutions-oriented attitude
Qualifications
- Prior experience in high-end nightlife, hospitality, or VIP guest services strongly preferred
Skills
Digital check-in tools
*
Ticket scanning
*
Guest list software
*
Payment systems
*
Cover tracking
*
* Required skills
About The Park at 14th
The Park at 14th is a vibrant, upscale casual restaurant known for its exceptional food, craft cocktails, and lively atmosphere.
Hospitality
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