Vice President of Operations

About This Role

This senior executive role leads and optimizes all operational functions for VersaDesk, focusing on manufacturing, supply chain, logistics, and fulfillment. The Vice President of Operations will drive scalable processes, improve margins, and ensure operational excellence across the business.

Responsibilities

• Own and improve end-to-end operational workflows
• Design, implement, and enforce SOPs, systems, and performance standards
• Identify inefficiencies, bottlenecks, and cost leaks — then fix them
• Lead and manage operations teams with clear KPIs and accountability
• Partner closely with Finance on forecasting, budgeting, and cost control
• Ensure operational alignment with Sales, Marketing, and Product teams
• Oversee supply chain, vendors, inventory, and fulfillment performance
• Prepare the organization for scale through process standardization and automation
• Provide clear reporting and insights to executive leadership

Requirements

• 10+ years of operations experience
• Proven experience leading teams through managers
• Strong understanding of operational systems, workflows, and performance metrics
• Experience building, documenting, and enforcing SOPs and operational standards
• Ability to drive accountability and execution across cross-functional teams
• Experience working closely with executive leadership on operational planning and reporting
• Comfortable operating in a fast-paced, evolving environment
• Strong problem-solving and decision-making skills
• Excellent communication and organizational abilities

Qualifications

• Minimum of 10 years of operations experience

Nice to Have

• Experience in manufacturing, DTC, or product-based businesses