Veterinary Technician Supervisor

About This Role

Supervise veterinary technicians and provide high-quality medical support and nursing care to companion animal patients. This role focuses on leadership, training, and ensuring efficient daily hospital workflow.

Responsibilities

• Assist in the development of training protocols and procedures for technical staff
• Interview potential new veterinary technicians and technician assistants
• Review leveling criteria and benchmarks for employee advancement
• Perform mid and annual formal performance reviews for technicians and technician assistants
• Act as a mentor for technical staff, particularly Technician Leads
• Ensure appropriate medical techniques are utilized and positive customer service is demonstrated
• Provide feedback and follow up on coaching for employees
• Document training and coaching sessions
• Schedule, plan, and conduct bi-weekly Technician Lead meetings
• Participate in regular team meetings with the Leadership Team to identify improvements and ensure consistent messaging
• Assist with monitoring hospital areas for policy compliance and proper functioning of equipment and supplies
• Contribute to improving staff retention and fostering a culture of growth and development
• Maintain professional and technical knowledge through continuing education and professional networks
• Assist with resolving client needs, concerns, and complaints
• Maintain and perform scheduling for the technical staff to ensure appropriate staffing levels

Requirements

• 3-4 Years Technical background
• 3-4 Years Veterinary Emergency background
• 2-3 Years Leadership background
• Excellent communication skills – written and verbal
• Strong computer skills
• Strong ability to multi-task
• Strong work ethic and professionalism
• Able to properly restrain dog and cat patients
• Able to stand, sit, bend, restrain, squat for extended periods of time
• Able to lift 60 lbs in a safe manner

Qualifications

• 3-4 years technical background, 3-4 years veterinary emergency background, 2-3 years leadership background

Benefits