Vendor Managed Inventory Representative

About This Role

The VMI Representative ensures exceptional service and inventory reliability for customers by managing inventory levels, creating orders, and building positive relationships while working at customer locations or on the road.

Responsibilities

• Commit to FIELD’s Mission Statement, Core Values, and Fieldamentals
• Stage and deliver product within the customer’s facility
• Manage inventory levels and create orders
• Build positive relationships with customers
• Work with the customer and company to resolve any quality and delivery issues
• Seek additional opportunities at customer locations to add to Field’s existing business
• Maintain a clean and organized space for racks, bins, and labels
• Actively participate in Field’s training programs to grow/enhance product knowledge, system efficiency, and customer engagement skills
• Work with customer’s in-house representatives and Field’s account managers to ensure the system meets expectations
• Use a portable scanning device to collect inventory data at client location and report to Field
• Interact with various customer departments and personnel
• Participate in the continual development and improvement of inventory management systems
• Follow all safety policies and procedures at Field and customer locations

Requirements

• High School diploma or GED equivalent
• Polite and professional manner
• Demonstrated commitment to embracing Field’s Core Values, Fieldamentals, and Mission Statement
• Minimum 1 – 3 years’ experience in a customer service and/or warehouse role with customer interaction
• Experience working in a fast-paced, team-based environment
• Ability and motivation to be successful with limited direct supervision
• Proven ability to communicate effectively with team members, customers, and suppliers
• Ability to lift and carry 50 lbs. repeatedly
• Valid Driver's License
• Ability to work extra hours as needed
• Proficient with Microsoft programs including Word, Excel, and Outlook

Qualifications

• High School diploma or GED equivalent
• 1-3 years’ experience in a customer service and/or warehouse role with customer interaction

Nice to Have

• Fastener knowledge
• Industrial distribution, warehouse, or customer service experience
• Experience with Prophet 21

Skills

* Required skills

Benefits