Vehicle Condition Assessor

About This Role

The Vehicle Condition Assessor is responsible for providing excellent customer service while accurately collecting, recording, and communicating vehicle appraisal information to management for analysis. This role involves assessing vehicles, assisting with customer transfers, and supporting merchandising activities to maintain inventory.

Responsibilities

• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager’s analysis
• Accurately option vehicles during assessments and CarMax inventory
• Perform quality and timely imaging of Retail and Wholesale vehicles for CarMax websites
• Complete vehicle secures, including reading and verifying appraisal entry information for any discrepancies
• Complete vehicle walkarounds including communicating information accurately and in a timely manner
• Assist Merchandising Department with maintaining inventory and executing customer transfers
• Complete final condition verifications on inventory acquired through online customer channels
• Assist in the preparation and operation of the wholesale auction
• Partner with Inventory and Sales Departments to conduct lot merchandising, as needed
• Assist the Merchandising Department with various other projects and office duties, as needed

Requirements

• Ability to follow detailed, standardized processes to complete work
• Ability to read, interpret, and transcribe data to maintain accurate records
• Ability to multi-task in a high energy, fast-pace work environment
• Ability to speak and listen effectively when dealing with internal and external customers
• Ability to function effectively within other departments in a team-oriented environment
• Valid driver's license

Benefits