Technical Program Manager, Learning Innovation - Education Services

About This Role

This role involves product and program managing the development of NVIDIA’s agentic, personalized, socratic learning solution, driving its integration and ensuring its effectiveness at a global scale. The ideal candidate will partner across teams to manage data ingestion, agent roadmap development, and model evaluation.

Responsibilities

• Lead end-to-end program management for AI agents, from concept through deployment
• Own data preparation, ingestion pipelines, and readiness for model training and evaluation
• Define agent functionality roadmap in partnership with engineering and business leaders
• Design and operationalize structured feedback loops to support model evaluation, retraining, and agent optimization
• Integrate internally developed agents into the broader agentic ecosystem
• Drive cross-functional alignment with Legal, SecOps, and partner teams to ensure scalability, security, and compliance
• Coordinate execution across training team to ensure agent effectiveness and learner impact
• Establish measurable success metrics for agent performance, adoption, and learning outcomes
• Communicate clearly with senior leaders on progress, tradeoffs, and decisions

Requirements

• 12+ years experience in technical program management, product operations, or platform delivery in a technology environment
• Experience leading AI/ML-adjacent programs, data pipelines, or agent-based systems
• Solid grasp of data workflows, model evaluation processes, and improvements guided by user responses
• Proven track record to lead complex, cross-functional initiatives across engineering, legal, security, and business teams
• Excellent communication, stakeholder management, and execution skills
• Strong analytical and problem-solving skills with a bias for action

Qualifications

• BS/BA degree or equivalent experience
• 12+ years of experience in technical program management, product operations, or platform delivery within a technology environment

Nice to Have

• Experience scaling agentic AI solutions or agent-based systems within training teams of large enterprises
• Hands-on experience with model feedback loops, evaluation frameworks, or AI lifecycle management
• Strong understanding of enterprise security, compliance, and deployment readiness
• Track record of delivering AI solutions with measurable learner impact

Skills

* Required skills

Benefits