Technical Integrations Consultant

About This Role

This role involves working closely with Sales and Solutions teams to implement the Zip Integration Platform for customers, advising clients, and using the Zip methodology to technically integrate solutions.

Responsibilities

• Integrate Zip into customer’s IT landscape including ERP, Ticketing, TPRM, CLM, and other procurement tools.
• Design and document the integration architecture considering the customer’s requirements.
• Validate customer requirements against third-party API documentation.
• Work with customer stakeholders to build integrations leveraging Zip’s internal iPaaS solution.
• Unit test the configuration with the customer.
• Provide periodic status reports to your manager and/or client.
• Provide accurate estimations and timelines of work performed.
• Collaborate with the product team to steer and provide ongoing feedback to continually improve the Zip product.
• Improve our technical processes to help our customers accelerate the time to value.

Requirements

• 4+ years experience integrating systems with ERP, P2P, Ticketing, CLM, and TPRM systems
• Experience using iPaaS tools to configure integrations
• Experience with Python/Javascript scripting
• Experience working with XML / REST based endpoints and standard authentication protocols
• Ability to translate highly technical information for audiences with varying degrees of technical knowledge
• Ability to lead data architectural discussions and design customer integration solutions for commercial and mid-market customers
• Comfortable working with API documentation
• Comfortable testing and troubleshooting integration errors
• Able to understand customer requirements and document that information quickly, with little oversight
• Strong communication skills
• Extreme attention to detail and proactive
• Experience working with product and engineering teams
• Relentless focus on customer success

Qualifications

• 4+ years experience integrating systems with ERP, P2P, Ticketing, CLM, and TPRM systems.

Nice to Have

• Past ERP implementation, integration, configuration or administration experience

Skills

* Required skills

Benefits