TAY Services Case Manager

About This Role

The TAY Services Case Manager provides intensive on-site and community-based case management for Transition Age Youth (TAY) experiencing homelessness, residing in affordable housing. This role helps clients achieve self-sufficiency, independent living, and overall well-being.

Responsibilities

• Provide case-management and skills development to program participants
• Conduct monthly meetings to help participants identify and accomplish short and long-term goals
• Create and deliver impactful service plans focusing on wellness, budgeting, housing, education, and employment
• Coordinate with referral agencies, identify community resources, and track participant progress
• Prepare clients to maintain housing after program exit or help them identify alternative housing options
• Support participants in developing social emotional learning skills for conflict resolution and decision making
• Assess educational status and support participants' educational goals
• Work collaboratively with Education and Employment Specialists to improve resumes, submit job applications, and prepare for interviews
• Coach participants on handling work-related issues and promote self-advocacy for job retention
• Form partnerships with community agencies to link participants with connections, networks, wellness, and employment opportunities
• Help participants move into supported housing, including securing furniture and home necessities
• Ensure apartments meet cleanliness standards through monthly inspections
• Display and disseminate community resources and provide eviction prevention support
• Coordinate community events and workshops to assist participants with independent living skills
• Actively participate in weekly coordination meetings with property management staff and agency partners
• Maintain files for caseload and update monthly paperwork
• Ensure proper and timely documentation of services, including written case notes

Requirements

• BA Social Welfare, Psychology, or equivalent required
• At least three years’ experience working with homeless, at-risk, transition age (18–24-year-old) or foster youth populations
• Dedication to cultural competency
• Comfort working in community settings
• Experience working with participants who have mental health and substance abuse issues
• Experience in creating and delivering impactful service plans for participants
• Experience in youth development model, asset-based relationship building, and motivating youth
• Strong clinical skills, and/or a desire to learn about the effects of the child welfare system
• Ability to pass a Community Care Licensing background check

Qualifications

• BA Social Welfare, Psychology, or equivalent
• At least three years’ experience working with homeless, at-risk, transition age (18–24-year-old) or foster youth populations with complex presentations including presentations of chronic trauma.

Benefits