TAY Services Case Manager

About This Role

The TAY Services Case Manager provides intensive on-site and community-based case management to Transition Age Youth experiencing homelessness within affordable housing locations. This role helps clients achieve self-sufficiency, independent living, and overall well-being by coordinating services and community-building activities.

Responsibilities

• Provide case-management and skills development to participants in program
• Conduct monthly meetings with participants to identify and accomplish goals
• Create and deliver impactful service plans for participants focusing on wellness, housing, education, and employment
• Coordinate with referral agencies, identify community resources, and track participant progress
• Prepare clients to maintain housing or identify alternative housing options
• Support participants in developing social emotional learning skills for conflict resolution and decision making
• Assess educational status and support participants' educational goals
• Coach participants on handling work-related issues and promote self-advocacy for job retention
• Form partnerships with community agencies for connections, networking, wellness, and employment opportunities
• Ensure apartments meet cleanliness standards through monthly inspections
• Coordinate community events and workshops to assist participants with independent living skills
• Attend weekly program meetings, monthly staff meetings, and individual weekly supervision
• Maintain files for caseload and ensure proper and timely documentation of services

Requirements

• BA Social Welfare, Psychology, or equivalent
• At least three years’ experience working with homeless, at-risk, transition age (18–24-year-old) or foster youth populations with complex presentations including presentations of chronic trauma
• Dedication to cultural competency
• Comfortable working in community settings
• Experience working with participants who have mental health and substance abuse issues
• Experience in creating and delivering impactful service plans for participants
• Experience in youth development model, asset-based relationship building, and motivating youth

Qualifications

• BA Social Welfare, Psychology, or equivalent required
• At least three years’ experience working with homeless, at-risk, transition age (18–24-year-old) or foster youth populations with complex presentations including presentations of chronic trauma.

Benefits