System Administrator

About This Role

This role supports system and network administration activities, including software management, troubleshooting, data integrity, and documentation. The System Administrator will ensure smooth IT operations by managing system software, security, network access, and hardware maintenance.

Responsibilities

• Supports system administration activities including installing new software releases and system upgrades, evaluating and installing patches, resolving software and system related problems
• Manages account administration, monitoring and auditing system logs, back-up and recovery, security, operating systems, and storage management
• Supports network administration requirements including identity management of network access, providing remote access, and network configuration management
• Performs problem identification, troubleshooting, installation, maintenance, repair, and upgrades of hardware and associated equipment
• Maintains data files and monitors system configuration to ensure data integrity
• Supports the creation and maintenance of SOPs, FAQs, user training, and other technical documentation
• Follows all customer security and change management requirements

Requirements

• 4-6 years of relevant experience
• Bachelors degree in a relevant field or equivalent experience
• Familiarity with standard IT concepts, practices, and procedures
• Familiarity with ITIL and ISO best practices

Qualifications

• Bachelors degree in a relevant field or equivalent experience required
• 4-6 years of relevant experience required

Nice to Have

• Comptia A+ certification
• Security+ certification

Skills

* Required skills