Store Manager

About This Role

Lead all aspects of daily store operations for Trevor-Bicycle, driving sales, setting standards for customer experiences, and achieving budget goals. This role requires strong leadership to mentor and inspire a team, fostering a successful and community-focused shop.

Responsibilities

• Drive sales by leading from the floor, providing incredible hospitality, and being one of the top two performing salespeople
• Support financial goals through participating in annual budgeting, financial reviews, and team coaching
• Lead training across all key areas and validate through observation, role-play, and tools like Trek U
• Host bi-weekly leadership meetings with leadership team and directly responsible individuals (DRIs) to review performance and plan ahead
• Maintain an organized, shopper-friendly store with strong merchandising and displays
• Oversee store operations including inventory management, supply management, and QuickBooks exports
• Manage hiring, onboarding, scheduling, and team development
• Support all HR processes including discipline and team engagement

Requirements

• Solid understanding of retail fundamentals (KPIs, P&L, budgets)
• At least 1 year of leadership experience
• At least 2 years of retail experience
• Operational experience including inventory, merchandising, payroll, scheduling, customer service
• Passion for bikes and cycling
• Strong problem-solving skills
• Excellent communication skills

Qualifications

• At least 2 years in retail and minimum 1 year of leadership experience.

Skills

* Required skills

Benefits