Store Manager

About This Role

This Store Manager role oversees daily convenience store operations, including scheduling, training, and supervising employees, while upholding company standards and ensuring customer satisfaction.

Responsibilities

• Adopt and demonstrate Parkland USA’s philosophies and standards regarding store operations, image, and personnel management.
• Provide prompt and courteous service to all customers and resolve customer complaints in a timely and professional manner.
• Implement various programs, policies and promotions in support of organizational objectives.
• Recruit, hire, and train store employees, including posting internal job openings and conducting interviews.
• Develop, implement, and enforce daily operating procedures to ensure the store is clean, adequately stocked, and organized.
• Complete daily paperwork and computer entry by 10 am daily, understanding all information in daily reporting.
• Monitor cash over/short, inventory shrinkage, and gas pump drive-offs daily, tracking and reporting data to the corporate office.
• Prepare shift-change reports in accordance with Parkland USA’s policies and procedures.
• Demonstrate safe work and risk management practices.
• Meet all performance expectations and complete all assigned duties.

Requirements

• High School Diploma or GED equivalent
• Minimum 1 year previous managerial experience in a convenience store, restaurant or retail environment
• Ability to work a flexible schedule, including nights and weekends, and be available to respond to incidents and emergencies
• Reliable transportation
• Strong communication, interpersonal, problem-solving, and team building skills
• Proficient PC skills (MS Word, Excel, PowerPoint, Outlook, or similar)

Qualifications

• High School Diploma or GED equivalent
• Minimum 1 year previous managerial experience in a convenience store, restaurant or retail environment.

Nice to Have

• Previous cash handling experience
• Customer service experience

Skills

* Required skills

Benefits