Store Manager

About This Role

Manage all aspects of a retail store operation, including team development, merchandising, advertising, and promotion of products and services, to drive sales and ensure customer satisfaction.

Responsibilities

• Provide excellent customer service
• Drive store sales and promotions
• Build customer satisfaction and loyalty
• Understand alternative tire sourcing and competitors
• Track and meet payroll, budgets, and store goals
• Keep records and relevant financial information current
• Manage, schedule, and assign staff according to skill level
• Attend paid training to stay up-to-date with new automotive service industry developments
• Follow up with customers to obtain feedback

Requirements

• High School Diploma or equivalent
• Demonstrated success in retail sales management
• Problem solving skills related to customer complaints
• Aptitude to manage inventory, order scheduling, and merchandising displays
• Ability to assist customers for personal sales and complaints
• Exceptional teammate and customer communication skills
• Negotiation and conflict resolution skills
• Valid automobile driver's license at all times

Qualifications

• High School Diploma or equivalent
• Demonstrated success in retail sales management.

Nice to Have

• 2 year college degree or equivalent

Benefits