Sr. Analyst, Brand Standards

About This Role

The Sr. Analyst, Operations Standards supports Burger King's restaurant operations, ensuring compliance with brand guidelines and enhancing operational performance. This role maintains relationships with external partners and plays a key part in driving improvements in operational metrics.

Responsibilities

• Support the REV program to align with evolving brand standards, equipment updates, and operational procedures
• Train field teams, franchisees, and regional managers on REV updates, delivering program communications and training sessions
• Provide data-driven insights and reporting on potential adjustments to the REV program based on field feedback
• Support training for external partners to ensure they understand and enforce current operational standards
• Maintain and update the Brand Standards Manual on a bi-annual basis, in collaboration with cross-functional teams
• Identify areas for improvement in restaurant processes, technology, and equipment to enhance efficiency and guest satisfaction
• Partner with Supply Chain, Product Innovation, and other departments to test new solutions and implement best practices across the system

Requirements

• 2+ years of experience in restaurant operations or a similar role within hospitality or retail
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Good communication and interpersonal skills
• Exceptional organizational and project management skills
• Ability to prioritize multiple initiatives
• Willingness to travel up to 40%
• Strong problem-solving skills with the ability to analyze and interpret operational data
• Ability to drive a culture of compliance, quality, and operational excellence

Qualifications

• Bachelor’s degree in Business, Hospitality, or a related field
• 2+ years of experience in restaurant operations or a similar role within hospitality or retail

Nice to Have

• Prior Burger King experience
• Experience with QSRs

Skills

* Required skills

Benefits