Specialty Team Member (Beer, Wine, Cheese & Chocolate)

About This Role

This Specialty Team Member supports the Specialty department by preparing products, maintaining displays, and selling specialty items like beer, wine, cheese, and chocolate, while providing excellent customer service.

Responsibilities

• Surprise and delight customers with consistent and delicious food.
• Engage in positive and proactive selling.
• Ensure a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Check product to ensure it meets WFM quality standards.
• Monitor spoilage and supply waste to minimize impact on department expenses.
• Assist with sampling program, keeping sample areas full, clean and appealing.
• Maintain back stock in good order.
• Access information about market conditions and communicate to customers.
• Ensure temperature, sanitation and sweep logs are completed.

Requirements

• Ability to learn basic knowledge of all products carried in department
• Ability to visually examine products for quality and freshness
• Ability to sell proactively
• Working understanding of Specialty department and team and WFM quality goals
• Strong attention to detail
• Excellent communication skills and willingness to work as part of a team
• Ability to follow directions and procedures; effective time management and organization skills

Qualifications

• No prior retail experience required

Benefits