Software Engineering Manager - Observability & Resource Management

About This Role

Lead and grow a team of engineers to maintain and enhance critical cloud infrastructure platforms that power Apple's ecosystem. Drive technical vision, collaborate cross-functionally, and ensure the efficiency, reliability, and scalability of cloud resources while enabling significant cost savings.

Responsibilities

• Lead and grow a team of engineers responsible for critical infrastructure systems and platforms
• Drive the technical vision and roadmap for your team's domain within the infrastructure ecosystem
• Partner with stakeholders across the organization to understand requirements and translate them into technical solutions
• Establish best practices for code quality, system design, and operational excellence
• Mentor and develop engineers, conducting regular 1:1s, performance reviews, and career development discussions
• Participate in incident response and lead post-mortems to drive continuous improvement
• Collaborate with cross-functional teams including SRE, finance, and product to ensure alignment on priorities
• Balance technical debt reduction with feature development to maintain system health
• Champion engineering best practices across the broader organization
• Drive adoption of new technologies and methodologies to improve system efficiency and reliability
• Building and maintaining infrastructure platforms that enable critical business capabilities
• Implementing robust systems that ensure efficient operation at Apple scale
• Developing tools and automation to improve operational efficiency
• Creating self-service platforms and APIs for internal customers
• Ensuring high availability and performance of critical infrastructure systems
• Driving standardization and best practices across the infrastructure landscape

Requirements

• Proven experience leading backend engineering teams, with a focus on infrastructure, platform, or distributed systems
• 3+ years of people management experience with a track record of building and developing high-performing teams
• Strong technical background with hands-on experience in languages such as Java or GoLang
• Deep understanding of large-scale distributed systems and infrastructure platforms
• Experience building and operating mission-critical systems at scale
• Proficiency in database design and management (SQL and NoSQL)
• Familiarity with cloud computing platforms (e.g., AWS, Azure, Google Cloud)
• Experience with containerization and orchestration technologies (e.g., Docker, Kubernetes)
• Knowledge of distributed systems, networking concepts, and infrastructure as code
• Excellent leadership and communication skills with ability to influence without authority

Qualifications

• 3+ years of people management experience; proven experience leading backend engineering teams, with a focus on infrastructure, platform, or distributed systems

Nice to Have

• Strong analytical and problem-solving abilities with a data-driven approach to decision making
• Experience driving technical strategy and roadmap planning

Skills

* Required skills

Benefits