Shop Foreman

About This Role

Supervise and coordinate the daily activities of mechanics, diagnose vehicle problems, and ensure high-quality repairs while maintaining strong customer relations and fostering ongoing learning and a clean work environment.

Responsibilities

• Direct, coordinate, and supervise the daily activities of all mechanics
• Discuss vehicle problems with customers
• Diagnose customer repairs using preliminary test drives
• Delegate necessary work assignments to technicians based on their abilities and knowledge
• Ensure all vehicle repairs are completed with the highest quality and safety standards, meeting customer expectations and deadlines
• Perform preventive maintenance and repairs as needed, along with supervising and assisting other technicians
• Maintain good customer relations by actively listening to concerns, clearly communicating repair processes, and providing timely updates
• Share knowledge and expertise with fellow technicians, providing guidance and support to enhance their skills and understanding
• Actively seek opportunities to expand own knowledge and stay updated on industry advancements
• Diagnose vehicle problems accurately and efficiently, utilizing problem-solving skills and innovative thinking to determine the most effective repair methods
• Maintain a clean and organized work environment, ensuring the safe and efficient use of shop equipment and resources

Requirements

• High school diploma or equivalent
• Five (5) to seven (7) years of related experience in truck service operations
• Mechanical and refinishing knowledge
• Valid driver’s license
• CDL or ability to obtain
• Dependable and reliable attendance

Qualifications

• High school diploma or equivalent required, additional trade school training preferred
• Five (5) to seven (7) years of related experience in truck service operations

Nice to Have

• Additional trade school training

Benefits