ServiceNow Platform Developer

About This Role

This role involves designing, developing, and maintaining scalable ServiceNow solutions and enabling data exchange between ServiceNow and enterprise data platforms, particularly Snowflake, for reporting, analytics, and data warehousing.

Responsibilities

• Design, develop, and customize ServiceNow applications using JavaScript, Glide APIs, UI Policies, Business Rules, Client Scripts, and Script Includes
• Develop and maintain ServiceNow integrations using REST/SOAP APIs, MID Server, and IntegrationHub
• Build and manage data integrations between ServiceNow and Snowflake for reporting, analytics, and data warehousing use cases
• Implement ServiceNow modules such as ITSM, ITOM, ITAM, CMDB, HRSD, or CSM as per business requirements
• Optimize performance, data quality, and security for ServiceNow–Snowflake data pipelines
• Work closely with data engineers, platform architects, and business stakeholders to define integration requirements
• Perform unit testing, debugging, and deployment using ServiceNow best practices
• Ensure compliance with ServiceNow upgrade, security, and governance standards
• Provide technical documentation and knowledge transfer

Requirements

• 5+ years of hands-on ServiceNow Platform Development experience
• Strong experience in ServiceNow scripting (JavaScript, Glide API)
• Experience with ServiceNow IntegrationHub, REST APIs, MID Server
• Working knowledge of Snowflake architecture, SQL, and data modeling
• Experience integrating ServiceNow with Snowflake or other data warehouses
• Solid understanding of CMDB and data normalization
• Experience with source control tools (Git) and CI/CD pipelines
• Strong problem-solving and communication skills

Qualifications

• Bachelor’s degree in Computer Science, Engineering, or equivalent experience
• 5+ years of hands-on ServiceNow Platform Development experience

Nice to Have

• ServiceNow certifications (CSA, CAD, CIS)
• Experience with ETL tools, data pipelines, or streaming solutions
• Knowledge of cloud platforms (AWS, Azure, GCP)
• Experience with Performance Analytics or advanced reporting
• Exposure to Agile/Scrum development methodologies

Skills

* Required skills