Server

About This Role

This role is responsible for providing a pleasant and positive dining experience for residents in a senior living community, ensuring high-quality customer service while maintaining dining areas and serving meals.

Responsibilities

• Take written food orders and serve meals to residents, family members, and visitors in a professional, efficient, and courteous manner.
• Assist residents with meal/menu selections as necessary or requested.
• Use proper etiquette and manners while waiting tables courteously and professionally (serving from the left, clearing used dishes between courses).
• Review residents' dietary needs as outlined by Supervisor.
• Track resident attendance at meals and provide information in a timely manner.
• Ensure all residents are greeted and seated properly, making extra efforts to integrate new residents.
• Ensure a clean, sanitary dining area and comply with all policies and procedures regarding proper food handling and serving.
• Display tact and friendliness when dealing with residents, Team Members, and guests.
• Aid in community marketing efforts through positive interactions, dress, and behavior by following grooming and dress standards.
• Serve, clean, reset tables, and return dishes to the kitchen.
• Clean and set up all dining and food service areas, including stocking condiments.
• Cooperate and assist with other kitchen and dining services to ensure residents have a positive dining experience.
• Report any safety or equipment issues to Supervisor.
• Assist in breaking down deliveries, putting away stock, and washing dishes as needed.
• Deliver meals to resident rooms as required, including tray collection.

Requirements

• Over 18 years of age or proper work permit and authorization documentation
• Background clearances as required by government regulations
• Health screening and negative TB test results (within last 6 months or 7 days of employment)
• Basic counting skills (tracking meals/residents, etc.)
• Good communication skills including ability to speak, write, understand, and read English
• Ability to operate standard serving equipment (salad bar cart, trays, heating cart, etc.)
• Mindful regarding the use of resources and supplies, minimizing waste and misuse
• Ability to deal tactfully and professionally at all times with personnel, residents, family members, visitors, vendors, and the general public
• Complete the dining room training course with CCG
• Meet and maintain all state specific regulatory requirements
• Ability to lift/carry 40+ lbs., push and pull carts as necessary

Qualifications

• Exposure to restaurant operations or the ability to learn.

Benefits