Senior Studio Analytics Manager

About This Role

This role is a critical operations-focused analytics position supporting a creative studio organization, requiring an experienced analytics professional to manage and report on team capacity, utilization, demand volume, and operational efficiency metrics to leadership. The successful candidate will translate complex operational data for creative stakeholders while maintaining technical fluency with data engineering teams.

Responsibilities

• Lead Monthly and Quarterly Business Reviews (MBRs/QBRs) with Tableau visuals and operational analysis
• Serve as data SME for cross-functional partners, translating metrics for creative-focused stakeholders
• Investigate and troubleshoot data flows by partnering with data engineering teams in Snowflake
• Navigate Tableau dashboards to surface insights in response to leadership questions
• Maintain business continuity through comprehensive shadowing with incumbent

Requirements

• Tableau proficiency
• Snowflake experience
• Operational analytics background (capacity planning, utilization metrics, volume forecasting, efficiency measurement)
• Systems fluency (quick learner of data sources and technical infrastructure)
• 5+ years in operations analytics
• Experience with operational KPIs: staffing/headcount planning, capacity utilization, volume management, operational efficiency
• Ability to translate data insights for non-technical creative stakeholders
• Investigative problem-solver
• Self-starter comfortable getting up to speed quickly
• Comfortable presenting to leadership and troubleshooting with engineers

Qualifications

• 5+ years in operations analytics (call center, customer service, production operations—NOT marketing campaign analytics)

Nice to Have

• SQL
• Excel
• Google Analytics
• Power BI
• Workfront/project management tools

Skills

* Required skills

Benefits